

Social & Emotional Wellbeing
Our Aim
Our aim is to empower our client’s self-determination by enhancing their skills, strengths and cultural values. Winda-Mara recognises holistic healing and the resilience of community to recover from intergenerational trauma and racial intolerance using Indigenous concepts of health, outcome measures, and the principles of social & emotional wellbeing.
Our Available Services
Mental Health
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Counselling for children, adolescents, and families
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GP Mental Health Care Plans and NDIS referrals accepted
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Support to strengthen connection to culture and community
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Wellbeing group activities
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Carer and family support
Alcohol and Other Drugs (AoD)
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Support to reduce or stop alcohol and drug use
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Relapse prevention and harm reduction strategies
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AoD counselling and brief interventions
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Referrals to detox, rehabilitation, or other specialist services
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AoD group support and education sessions
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Integrated care and advocacy
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Carer and family support
Appointments
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Appointments are flexible and can take place at our centre, in the therapeutic garden, at schools, or over the phone.
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Walk-ins will be supported through a triage process.
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Home visits are also available following a risk assessment.
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If you have a scheduled appointment, you’ll receive a reminder by SMS.
Code of Conduct
Winda-Mara values the rights of its members, clients, staff, volunteers, contractors and visitors to feel safe and be treated with respect. To ensure this, all who access Winda-Mara are to apply with our Code of Conduct. Our Code of Conduct can be provided or visit windamara.com/codeofconduct
Winda-Mara complies with the Freedom of Information Act 1982.
Feedback
Winda-Mara respects your rights and encourages people visiting the clinic to provide feedback about our services. Feedback can be provided online at windamara.com.au/feedback or forms are located at our Reception. To provide feedback in person, a Winda-Mara staff member may be approached.
Yarn with us
20 Hunter St
Heywood VIC 3304
P 03 5527 0060
107 Thompson St
Hamilton VIC 3300
P 03 5527 0090
SEWB Mobile 0429 961 474
Emergency Services
If you are in immediate danger call Triple Zero (000)
Brother to Brother 24hr Crisis Line | 1800 435 799
Thirilli | 1800 805 801
Kids Helpline | 1800 55 1800
Yarning Safe N Strong | 1800 959 563
1800 RESPECT | 1800 737 732
QLife | 1800 184 527 | webchat
Djirra | 1800 105 303
Headspace | 1800 650 890